Mobile Internet FAQs
In order to use MCI Internet service subscribers should:
- Send "1" via SMS to 8088.
- Dial USSD Code .
- Visit MCI's website and open "Internet Activation" menu
You can receive Internet configurations following one of these methods:
- Send your mobile phone brand and model via SMS to 8008
- Send your mobile phone's serial number via SMS to 8008 (To receive the Serial No. dial USSD Code )
- Visit MCI's website and open " Internet Activation" menu
- Manual configuration
For Android phones, follow these steps:
- Settings-> wireless and networks-> mobile networks-> Access Point Names->
- In Name section enter "mci-"
- In APN section enter "mcinet"
- Please note that Proxy section should be left blank.
For iOS handsets, follow these steps:
- General ->Cellular ->Cellular Data Network -> -> Settings
- In APN section enter "mcinet"
- Please note that Proxy section should be left blank
To ensure that your Internet service is activated, send "0" via SMS to 8088 and wait for the confirmation.
To find about Internet network coverage visit the "Internet Coverage List"
| SIM type | Price per KB data | Price per KB data for selected local websites* |
|---|---|---|
| Postpaid SIM | 0.4 Rial | 0.2 Rials |
| Prepaid SIM | 0.6 Rial | 0.3 Rials |
There is no speed limit for MCI's Internet (either with the regular tariff or a data package).
Internet speed for MCI's Internet data packages is as follows:
- Alpha+ packages have no speed limit.
To reduce the costs of Internet, we suggest activating data packages.
You can purchase Internet data packages and other data packages following one of these methods:
- Dialing USSD code
- Dialing USSD code
- Visiting "My MCI" account at my.mci.ir
- Sending 32 to 8080 via SMS
- Sending 32 to general SMS system (+9810 or 009810)
- "LTE" sign on top of your device's screen means you are using 4G Internet.
- 3G, H and H+ sings mean you are using 3G Internet.
- E and G sings mean you are using 2G Internet.
In order to use Internet you have to:
- Be in 3G or 4G network covered area. To see the list of covered cities click here.
- Have a phone with 3G or 4G network compatibility. To ensure about compatibility of your device, read your device's user manual or network configuration.
- Change your SIM with USIM to have 4G access. Having USIM is not necessary for using 3G Internet.
If you have an active data package and purchase another data package, the latter will be reserved. After finishing the current package data limit (or time expiration) the next package will be activated.
All MCI Internet packages are alpha+ without speed limit and all MCI subscribers can use them. These packages have different time and data limits (1 day, 7 days, 30 days, 90 days, 180 days and 1 year).
For more information about the details and costs of each package please visit packages menu.
Due to the time and data limit of packages, after finishing the data or time limit, the package will be automatically purchased and activated for you. Thus there will not be any increase in tariffs (you will not use Internet on regular tariff). However, if you cancel the automatic continuation of the packages, your Internet service cost will be on regular tariffs.
Please note: Daily and weekly packages DO NOT have automatic continuation. Therefore, if you don't reserve the next data package, after finishing the time or data limit of current package, your tariff will be on the regular tariff as follows:
| SIM type | Price per KB data | Price per KB data for selected local websites* |
|---|---|---|
| Postpaid SIM | 0.4 Rial | 0.2 Rials |
| Prepaid SIM | 0.6 Rial | 0.3 Rials |
If you are not willing to automatically re-purchase a data package, or if you want to cancel a reserved data package, dial USSD code or send 8 to 8080 via SMS.
Yes. For more information about night-time data packages please
Since 2016, an 800MB Internet data package (Alpha+) with a time limit of 1 week is gifted to new prepaid and postpaid subscribers. After the SIM card activation, the subscriber will receive a welcome message, and will be invited to activate the welcome Internet package free of charge. Subscribers can activate their free welcome package within 1 month after their SIM card activation. The package will be activated by dialing the USSD code .
Yes. If a SIM card is deactivated,Internet service will be deactivated too. After re-activating the SIM card, Internet service will be re-activated automatically. If the subscriber has an active Internet package, it will be still usable, if only the time limit of the package is not expired.
The cost will be calculated based only on transferred data (per KB). The duration of connection is not taken into account.
Yes. When you visit a website, some data will be transferred to your phone, and your Internet connection cost will be calculated based on the amount of data transferred. If you are visiting only one website and staying on the same web page, the advertisement on the website will change periodically, although you are not viewing any new page. This change will need some data transfer and the cost will be calculated too.
MCI is only responsible for your SIM card. The handset is not a responsibility of MCI. The subscriber should be responsible for such problems. It is recommended to install an up-to-date anti-virus program on your phone.
After a change in the ownership of SIM card (buying/selling your SIM card and registering the new name) Internet will be deactivated. For using the Internet service, you have to activate it again.
In order to use 4G Internet you have to:
- Have a USIM
- Have a 4G compatible phone
- Be in a 4G/4.5G network coverage area
- Configure your phone and put it in 4G (or LTE) mode.
For Android phone settings visit here.
For iOS phone settings visit here.
There are different ways to receive your 4G SIM (USIM) and change your old SIM card. Click here for more information.
You can buy products in cash or installments.
For in-cash payment you can:
- Visit MCI stores across the country (for addresses and phone numbers of all MCI stores visit here)
- Visit MCI online store
- You also can order your favorite product on phone and the product will be delivered to you. If you want to order a product on phone, send 1 to 8018 via SMS free of charge.
- "Rastin Argham" is also a distributor of MCI Internet packages and dongles. Please call 28138
For installment payment you can:
- Visit MCI stores across the country (for addresses and phone numbers of all MCI stores visit here)
- You also can order your favorite product on phone and the product will be delivered to you. If you want to order a product on phone, send 1 to 8018 via SMS free of charge.
For more information on products visit modems menu.
MCI has provided OOKLA Speed Test application for its subscribers. OOKLA Speed Test is a powerful tool for Internet speed test. It can assess your Internet connection performance, measuring indicators like download speed, upload speed and latency, anytime and anywhere, free of charge.